Well, right around the Durga Puja's DH told me that he wanted to go see Peepli Live! so I looked and found that one was playing that afternoon. So off we went. I had also been telling me (for a very long time!!) that he needed to buy new jeans. So we went and watched the movie, which was in Hindi, so it needed to be translated for me! We were wandering around the mall when we spotted a Levi's store, and so we went in. DH starts looking around and then said, "lets go" so we left. I asked him what was up, and he told me that he didn't like the store because it was trying to be something it wasn't. We proceeded on our expedition for jeans, and ended up at the Lee store. They were very helpful and we managed to find 2 pairs of jeans that DH purchased. Well, here, if the pants are too long they will alter them for you (no additional charge) within a day or 2 (or if in cases of emergencies or flights same-day is possible). So we left the jeans with the store and were told to come back 2 days later to retrieve the jeans.
FAST FORWARD TO 2 DAYS LATER :
I arrive at the mall about 30 minutes or so before the scheduled time to pick up the jeans, so I wandered around. Just at 5pm I went to the store and was told that the jeans had not been completed that day and that they had spoken to DH and told him they would be ready tomorrow. Fine, no big deal! So out I went and then I called DH and asked him why if they had told him that they weren't ready he hadn't relayed the message to me? He proceeded to say he received no such call (missed calls yes, but he was in meetings and unable to take them!). So, then I was angry! I went back to the store and started going off. With my New York attitude, not so hard! I was furious because they had point-blank lied to me!
I went in and started let them have it, I attempted to scold them in bangla, but my bangla was not holding up well, and I was seriously screwing it up! So then I proceeded to english. I asked them WHY they had told me that they had told DH they would be ready tomorrow, when in fact they had not spoken to DH at all? Merely had called him! Why not just tell me the truth! Then the store manager said to me, "Madam, come back in 1 hour, they will be ready." I said ok, and wandered around the mall some more.
Meanwhile, they had again called DH and apologized and he explained to them why I was so angry. After an hour I went back and picked up the jeans.
The it is decided I need to buy some new jeans as the ones I currently own are getting worn-out. I decide to head to the same Lee store, knowing I will get the best service. I walk in and they are all like, "Madam, yes, how can we help you?" and proceeded to help me pick out a pair of jeans, after discarding most of the options (cause I ain't gonna wear no skinny leg jeans!!). Thank goodness those jeans were already the correct length, so there was no need to alter them.
Well, yesterday I went back to this same store to purchase another pair of jeans. I told them I don't want skinny leg pants at all!! So they look over the whole store looking for my correct size and desire. I found a pair I liked, and since they were long on me, they would have to be altered. They said they would come back tomorrow, and I said, "pucca?" (you sure?), yes they responded.
Well...as I'm ringing up the purchase, the poor guy who got the brunt of my rage last time walks in, and tells me, "yes, madam, they will be ready tomorrow" and proceeds to tell the other salesmen that I had already had a problem. He was claiming that the problem was because of the puja's and that the alterations were not ready, and I told him that was incorrect, it was because they had lied.
So I went back today to pick up my jeans, almost hoping that they weren't done, so I could be a total raving lunatic again for a good reason...ok, not really, but you know, it woulda been fun!! And they were ready :-)